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Select JOIN NOW in the header and complete the four-stage registration form.

Verify your email address using the code we send you.

Set an optional deposit limit before you deposit or wager.

Browse Sports or Racing, tap an odds button and review your Bet Slip.

Our services are available to residents of eligible Australian states and territories. Some promotions may be restricted by state regulation.

Opening an account is free. You only need to deposit funds when you are ready to wager.

The latest two versions of Chrome, Safari, Firefox and Edge on desktop and mobile are fully supported.

Select JOIN NOW at the top of any page.

Enter your personal details, address and account security information.

Accept the Terms and Conditions, Privacy Policy and Cookie Policy.

Verify your email address with the code we send you.

Select LOG IN in the header and enter the email address and password you registered with.

If your account is not yet verified you will be asked to enter your verification code first.

Open My Account from the header once logged in and choose Personal Details. Some changes (such as legal name or date of birth) require re-verification.

Open My Account, choose Security and select Change Password. You will need your current password to confirm the change.

Accounts may be restricted while identity verification is pending, when a deposit limit or time-out is active, or when a BetStop exclusion applies. Contact support if you are unsure.

Open My Account and choose Activity. Deposits, wagers, settlements and balance history are shown for any period you select.

Contact support from your registered email address. If you are closing your account because of gambling concerns, consider self-exclusion instead, which offers additional protections.

Australian law requires all wagering accounts to be verified. Verification confirms you are 18 or over and protects your account.

A current Australian driver licence, passport or Medicare card. We may also request proof of address such as a utility bill.

Electronic verification is usually instant. Manual document review can take up to 2 business days.

No. Deposits and wagers are unavailable until verification is complete.

Debit card (Visa and Mastercard), Apple Pay, Google Pay and PayID. Credit cards are not accepted for wagering in Australia.

The minimum deposit is AUD 10. Maximum amounts depend on your payment method and any deposit limit you have set.

Card and wallet deposits are credited instantly. PayID transfers usually arrive within minutes.

Deposits that would exceed your active deposit limit are declined. Your bank may also block gambling transactions by default.

You are backing which team or player wins the match, including extra time where the sport uses it. Draw markets are offered where a draw is possible.

Bets are settled once the governing body confirms the official result, usually within minutes of the event ending.

If the event is not completed within 48 hours of the scheduled start, bets are voided and stakes returned.

Cash out is not currently offered. All accepted wagers stand until the market is settled.

A Win bet pays if your runner finishes first. A Place bet pays if it finishes in the placings (usually top three in fields of eight or more).

Win and Place bets on scratched runners are refunded. Deductions may apply to other runners under standard racing rules.

A single bet combining multiple runners from the same race, for example one runner to win and another to finish top three.

Immediately after correct weight is declared by the stewards.

Showdown is a separate wagering product with its own account, wallet balance and responsible gambling controls.

No. Limits and self-exclusion settings on your main account do not transfer. You must set them separately for Showdown.

No. Balances are fully segregated and cannot be transferred between the two environments.

Tap any odds button. The selection appears in your Bet Slip with the current odds.

Stake × odds. For multis, the odds of every selection are multiplied together first.

Odds move until the moment a wager is accepted. The slip always shows the current price.

Use Remove × on the selection card, or tap the highlighted odds button again.

Open My Account, choose Withdraw and select a verified payment method registered in your name.

Requests are reviewed within 24 hours. Bank clearing may add 1 to 3 business days.

Withdrawals are held until identity verification is complete and any wagering activity has been validated.

Open Deposit Limits from the utility bar or your account, choose a daily, weekly or monthly cycle and enter the amount. Decreases apply instantly; increases have a 7-day cooling-off period.

A temporary block on wagering and deposits for a period you choose. You can still log in to view your account.

BetStop is the National Self-Exclusion Register operated by the Australian Government. One registration excludes you from all licensed online wagering providers.

Gambling Help Online is free and confidential, 24 hours a day: 1800 858 858.

Clear your browser cache and cookies, then reload. Make sure JavaScript is enabled.

Check your spam or junk folder and use Resend verification email. The code expires after 15 minutes.

Ensure you have accepted strictly necessary cookies. The Bet Slip requires browser storage to be enabled.

Use the Contact Us form or email support from your registered address. Our Melbourne-based team is available 24/7.

Submit your complaint through Contact Us with the topic set to General. We acknowledge complaints within 2 business days and resolve most within 10.

You may escalate to the applicable state regulator. Details are provided in our written response.